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AGENCY TESTIMONY
DCWP's role in protecting immigrant consumers in New York City
0:19:43
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56 sec
The Department of Consumer and Worker Protection (DCWP) protects immigrant consumers in New York City through various means, focusing on regulating immigration service providers and employment agencies.
- DCWP enforces laws and rules regarding immigration service providers
- The department licenses and regulates employment agencies
- DCWP uses its consumer protection law to prohibit deceptive and unconscionable business practices against all New Yorkers, including immigrants
Vilda Vera Mayuga
0:19:43
In New York City, DCWP protects immigrant consumers in several ways using a broad consumer protection powers.
0:19:51
This includes laws and rules we enforce regarding immigration service providers which are businesses that charge fees for any kind of immigration related service.
0:20:01
DCWP also licenses employment agencies which are businesses that provide job search assistance for a fee.
0:20:09
Lastly, we use our signature consumer protection law which applies to all businesses in New York City to prohibit deceptive and unconscionable business practices against New Yorkers.
0:20:22
Immigration service providers are not lawyers and there are prohibitions and limits to the types of services they can provide to consumers seeking immigration related assistance.
0:20:34
We have also found employment agencies to similarly target immigrant communities and individuals.