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Q&A
Addressing underlying cultural and systemic issues at NYCHA
0:56:08
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149 sec
Council Member Banks inquires about addressing underlying cultural and systemic issues at NYCHA and the potential implementation of geofencing technology. Commissioner Strauber discusses NYCHA's commitment to addressing these issues and the potential benefits of geofencing.
- NYCHA has committed to addressing underlying issues by accepting DOI's recommendations
- Geofencing technology is seen as a promising tool to reduce human error and misconduct
- Geofencing would involve guards checking in via their phones and staying within a set perimeter
- While geofencing may not eliminate the need for on-site monitoring, it could reduce the amount needed for effective oversight
Chris Banks
0:56:08
say that.
0:56:08
Based on NYCHA's responses, does DOI believe that the underlining cultural and systemic issues that led to the the the oversight failures are being adequately addressed?
Jocelyn Strauber
0:56:22
I think NYCHA has committed to address them.
0:56:24
I mean, I think they've accepted our our recommendations.
0:56:28
We've talked about the recommendations that have only been accepted in part, but certainly in terms of making sure that OSS is conducting the oversight it's supposed to.
0:56:36
I think NYCHA's fully accepted that recommendation and my understanding is that's how they intend to proceed.
Chris Banks
0:56:41
Do you think there are any key factors of the findings that that need attention or or or the recommendations that need attention?
Jocelyn Strauber
0:56:51
I mean, I think as I've said, I'm I'm most interested I think they're all important, but I'm I'm interested in the deployment of geofencing technology as a way to remove the kind of human error and or misconduct element of some of the issues that we've seen.
0:57:06
So I think and and I'm I'm aware that those may be complex to implement, and there may be some cost associated with that, but I think it's sort of well worth it given the value of these contracts.
0:57:16
So that's going forward one of the ones I
Chris Banks
0:57:18
wanna focus The geo fencing, how would that look?
0:57:20
How would that be implemented?
0:57:22
How would that if that was became part of the security apparatus?
Jocelyn Strauber
0:57:26
Well, I think the the concept is that there is a mechanism by which guards, I would imagine, through their phones are kind of checking in when they arrive, and then their phone is sending a signal that confirms they are within a set location, you know, a perimeter, if you will.
0:57:42
And if they go outside that perimeter, there's both a record of that and also a real time notification to whomever is handling the monitoring.
0:57:51
And so that is, you know, probably a a a pretty, you know, simple non non tech savvy explanation of how it would work.
Chris Banks
0:57:57
What would geo fencing what what do you think it would eliminate boots on the ground?
Jocelyn Strauber
0:58:03
I'm not sure anything eliminates boots on the ground.
0:58:06
I mean, there there are usually, you know, as technology evolves, sometimes ways of evading the the what that technology is seeking to provide can evolve.
0:58:16
And so I do I don't know.
0:58:18
Don't think it eliminates it, but but I think it could reduce the amount of boots on the ground you need to have effective oversight.
0:58:25
And I think together, you know, those are those are probably the most powerful way to address, you know, what we saw happen here.
Chris Banks
0:58:32
Alright.
0:58:32
Well, thank you commissioner for your testimony.
0:58:36
Thank you.
0:58:36
And we'll now have NYCHA.