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Q&A
Communication issues regarding security measures at NYCHA developments
1:06:42
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119 sec
Council Member Chris Banks raises concerns about communication issues regarding security measures at NYCHA developments, specifically at Vandalia Houses. Lauren Gray responds to these concerns and outlines NYCHA's efforts to improve communication.
- Residents at Vandalia Houses were under the impression that fire guards were security guards
- NYCHA has been actively engaging residents about fire guard and security guard programs
- Information about guard presence is now posted in lobbies
- Quarterly meetings with residents and NYPD are held to discuss safety and security issues
- Annual meetings with CCOP provide updates on safety and security issues
Chris Banks
1:06:42
But just a a anecdote, Vandel Yowses, for years we well, for years well, for a couple of years after speaking to the Tenant Association president, and I think they just recently got a new Tenant Association president within the last year or so.
1:07:04
But residents were saying that they were under the impression that the fire guard that was there was the security.
1:07:15
And by finding that out and digging deeper, we found that at Vandalia Houses, there was no they haven't had a security guard in the development for the last three to four to five years.
1:07:31
You your testimony was that there was adequate communication or there was communication to the tenant association and to management and and and to the residents.
1:07:44
Why is it in that scenario there was no communication given to the residents that there was only a that the fire guard wasn't a security guard?
Lauren Gray
1:07:54
I'm not aware of the situation at Vidalia.
1:07:56
I don't know when this took place.
1:07:57
I do know that since I've come on board along with James Secredo, we have been actively engaging residents about the fire guard and security guard program.
1:08:08
We've also, as part of the DOI, findings have already posted in our lobbies when a fire guard's to be there and when a security guard's supposed to be there.
1:08:16
We host quarterly meetings with residents and NYPD.
1:08:20
It's like a resident roundtable.
1:08:21
We talk about safety and security issues.
1:08:23
We talk about the guards at these conferences, and we also meet with our CCOP yearly to give them updates about safety and security issues and and guard development.
Chris Banks
1:08:33
So, Carlyle, are you aware of there is a security guard and a fire guard at Vandalia?
Lauren Gray
1:08:40
There's one at 77 Vandalia.