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Q&A
Community engagement in NYCHA security and fire guard services
0:09:09
·
55 sec
Council Member Chris Banks inquires about the level of community engagement in NYCHA's security and fire guard services. Manny Martinez, a Resident Council President, explains that there is virtually no engagement, with resident feedback often getting lost in bureaucratic processes.
- Martinez describes a complete lack of community engagement regarding security and fire guards
- He explains how resident council feedback gets muffled through departmental compartmentalization
- The process is described as 'obstructed right from the start'
Chris Banks
0:09:09
Just a couple of questions, and thank you for your advocacy, mister Martinez.
0:09:15
Pertaining to community engagement, what level of community engagement did you are you familiar with when it comes to the security guards or the fire guards, particularly as a a leader of public housing?
Manny Martinez
0:09:36
When it comes to community engagement in that regard, there's zero.
0:09:40
So you have resident council officers who represent the community who may say something to the local management.
0:09:49
That report then gets muffled by department compartmentalization because one department has to speak to another department, has to speak to another, and it get lost in in in a jumble.
0:10:01
And so there is no.
0:10:02
It's obstructed, right from the start.