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AGENCY TESTIMONY
Findings on security guard failures at NYCHA properties
0:17:42
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73 sec
The DOI investigation revealed widespread failures in security guard services at NYCHA senior buildings. Guards frequently abandoned their posts, failed to show up for work, and falsified timesheets.
- Approximately 68% of surveilled security guards were absent for all or part of their required shifts
- 32% of inspected lobby doors were not secure
- 70% of CCTV cameras in senior buildings were inoperable or couldn't be viewed remotely
Jocelyn Strauber
0:17:42
DOI inspected 39 senior buildings and reviewed CCTV footage of fifty five secondurity guard shifts, reviewing a total of 94 individual security guard shifts as part of its investigation.
0:17:55
We concluded that security guards frequently abandoned their posts or failed to show up for work and falsified their paper time sheets to reflect having worked a full shift.
0:18:05
We found that approximately 68% of the security guards that we surveilled through inspections and review of CCRV footage were absent for all or part of their required shift.
0:18:16
Of the 94 shifts we reviewed, 54 guards abandoned their posts for an average of approximately two hours, five were no shows for their entire eight hour shift, and five committed other infractions such as remaining in an unauthorized location away from their required posts, sleeping, or consuming alcohol during shifts.
0:18:37
Some of those absent guards also falsified their time sheets.
0:18:41
We also found that approximately 32% of 28 lobby doors that we inspected were not secure, and 70% of the 63 senior buildings that we looked at had CCTV cameras that were inoperable or could not be viewed remotely.