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Q&A
NYCHA's engagement with tenants on security and fire guard services
1:58:00
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36 sec
Council Member Chris Banks inquires about NYCHA's efforts to engage with tenants and gather feedback on security and fire guard services. NYCHA representatives outline their current practices for tenant engagement and communication.
- NYCHA holds quarterly community roundtable meetings to discuss safety and security issues, including guard services
- Annual meetings with the Citywide Council of Presidents (CCOP) include discussions on security and fire guard issues
- NYCHA officials, including senior leadership, are willing to visit developments to address specific concerns raised by tenant association presidents
Chris Banks
1:58:00
Okay.
1:58:00
How often does NYCHA go to developments to ask tenants about this satisfaction with security and fire guard services?
Lauren Gray
1:58:10
So we have quarterly meetings, community roundtable meetings.
1:58:14
We discuss a whole host of safety and security issues.
1:58:17
Guards happens to be one of them.
1:58:19
And, again, we also meet with our CCOP at least once a year to go over safety and security issues.
1:58:24
Guards are also mentioned at that meeting as well.
1:58:26
And if a TA president has an issue with the fire guards at the security guards, I know myself, Anthony Kotarski, or James Secreta will absolutely go out to development and have a conversation with them.