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Q&A
NYCHA's policies for scheduling security guard shifts
1:21:27
·
47 sec
Council Member Chris Banks inquires about NYCHA's Office of Safety and Security policies for scheduling security guard shifts. Lauren Gray explains the collaborative process involved in determining guard schedules.
- NYCHA works with both property management and TA presidents to identify preferred times for security guard presence
- Residents' input is valued as they know when they feel most vulnerable
- Guard schedules are set based on the information provided by property management and TA presidents
- Tenant associations play an active role in the scheduling process
Chris Banks
1:21:27
And I think we had actually started going through going through a walk through of NYCHA's Office of Safety and Security policies.
1:21:39
How does the OSS schedule security guard ships?
Lauren Gray
1:21:44
So we before security guard is brought on-site, we work with both property management and the TA president to ask and identify the preferred times to have the security guard there because they live there.
1:21:58
They know when they'll when they'll feel more vulnerable.
1:22:01
And based on information provided by property management and the TA president, we schedule the guards accordingly.
Chris Banks
1:22:07
So the the tenant association plays a active role in scheduling?
Lauren Gray
1:22:12
Yes.
1:22:13
Okay.