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Frequency and nature of home visits to APS clients

0:17:27

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Deputy Commissioner Gili Hershkovich-Kim explains the frequency and nature of home visits conducted by APS caseworkers. The majority of APS clients receive monthly home visits, with some exceptions.

APS caseworkers conduct monthly home visits for most clients
Some clients may not require monthly visits
Unsuccessful visits may result in alternative meeting arrangements

Gili Hershkovich-Kim

0:17:27

The number of people that are in the our APS caseworkers conduct home visits on a monthly basis.

0:17:34

There is a group of clients that are not required home visit on a monthly basis, but the majority of the APS case clients, either if they are clients or under assessment will have a monthly home visit.

0:17:48

Sometimes the home visit is unsuccessful because of the availability of the client.

0:17:53

Sometimes the home visit is unsuccessful and the client will meet the worker either in the office or in another safe location.

0:18:02

But our case workers conduct home visits on a monthly basis to all of the APS clients.

Crystal Hudson

0:18:08

So is is the caseworker the only person who would be visiting the client?

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Home visits and assessments by APS

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Various professionals involved in client visits