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Protections for older adults experiencing financial abuse

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      Council Member Crystal Hudson inquires about expedited processes or additional protections for older adults experiencing financial abuse. Deputy Commissioner Gili Hershkovich-Kim outlines the steps APS takes in such cases.

      • APS alerts Social Security Administration and all financial institutions affiliated with the client
      • Financial institutions may decide to freeze the client's account to allow APS to start services
      • APS maintains ongoing communication with Social Security to highlight urgent situations
      • There is continuous advocacy for clients experiencing financial exploitation