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Q&A
Clarification on language accessibility of the outdoor dining application
1:42:28
·
41 sec
Council Member Julie Menin questions the language accessibility of the outdoor dining application, leading to a discussion about available translations and recent updates.
- DOT officials clarify that the application is available in 12 languages, not just English and Spanish
- There is confusion about when the additional languages were added, with DOT promising to provide more information
- Julie Menin notes that recent complaints about language accessibility contradict DOT's claims
- DOT acknowledges that the application initially launched in English and Spanish but has since been expanded
Julie Menin
1:42:28
Why is the application only in English and in Spanish?
Margaret Forgione
1:42:32
That's not correct.
1:42:33
It's in 12 languages.
Julie Menin
1:42:34
Okay.
1:42:35
Because we're hearing from restaurants, we heard that directly.
1:42:37
So it's on the you're saying it's it's absolutely in 12 languages because we heard complaints about language access so that those complaints are incorrect?
Michelle Craven
1:42:45
Yes.
1:42:45
It launched in English and Spanish.
1:42:47
That's what our IT department was able to get ready at the time, but we have increased it to 12 languages since launch.
Julie Menin
1:42:51
When did you increase it?
Michelle Craven
1:42:53
I do not know specifically, but we can find out for
Carlina Rivera
1:42:54
you.
Julie Menin
1:42:55
Because we literally were hearing as of, like, the last couple weeks that it wasn't.
1:42:58
So if this is something new that was done, that's great, but that is not what we've been hearing.
Michelle Craven
1:43:03
I'm gonna say that it was before the last few weeks, but we'll find out and get more clarity.
Julie Menin
1:43:08
Okay.
1:43:09
Okay.