Armando Crescenzi, the veteran advocate, responds to Council Member Ariola's suggestion, explaining his ongoing interactions with DVS and the lack of effective follow-up. The exchange concludes with Ariola stating the committee will address the issue with the commissioner.

• Crescenzi expresses skepticism about the effectiveness of further conversations with DVS
• He details his frequent contact with various DVS staff members and the lack of meaningful follow-up
• Ariola commits to having the committee discuss the issue with the commissioner
• Crescenzi's testimony concludes, and the next speaker is called