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Q&A
Strategies to prevent CUNY student dropouts using predictive analytics
0:41:41
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87 sec
The discussion focuses on CUNY's strategies to prevent student dropouts, particularly through the use of predictive analytics and artificial intelligence. CUNY officials explain their approach to identifying at-risk students early.
- CUNY is implementing predictive analytics and AI to identify students at risk of dropping out
- The university is adopting early alert technology to intervene before students actually drop out
- There are plans to develop a system-wide playbook for addressing student retention issues
Eric Dinowitz
0:41:41
Has there been consideration or requests to within the reconnect program, you know, instead of waiting for someone to drop out of school, have there been discussions about utilizing some of that to make sure they don't leave in the first place or utilizing some of the ASAP money to to target the students to recognize that if they if they have a balance of $600 and they can't pay that, there are probably other needs and they probably need those wraparound services.
0:42:10
Like, what does it look like when it comes across someone's desk?
0:42:14
Someone has $600 balance, they're gonna drop out.
0:42:17
What kind of phone call, what kind of outreach does that student get?
0:43:03
Okay.
0:43:04
I have some questions about those analytics, but I wanna turn it over now to council member Brewer.
Reine Sarmiento
0:42:22
The individual campaigns for the colleges are all different.
0:42:27
But what I could say at the system level is that we're looking at predictive analytics and using artificial intelligence to let us know whether or not a student is in trouble.
0:42:38
We have adopted technology for early alerts and what we need to do is do a better job of getting to students before they actually drop out.
0:42:49
It's been one of the tenements of CUNY uplifting New York is to be able to do that type of work to scale because right now the colleges are doing it on their own.
0:43:00
And what we wanna be able to do is provide a playbook.