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Council member expresses frustrations and requests timeline for Housing Connect improvements
0:37:25
·
64 sec
Council Member Pierina Ana Sanchez expresses frustrations with the Housing Connect platform and emphasizes the need for a clear timeline for improvements. She highlights the importance of engagement with constituents and service providers, and the need to take advantage of technological advancements.
- Sanchez stresses the importance of setting a timeline for discussions and improvements
- She acknowledges past updates to Housing Connect but notes ongoing frustrations
- The council member inquires about the agency's plans to incorporate new technologies like AI
Pierina Ana Sanchez
0:37:25
Okay.
0:37:26
Yeah.
0:37:26
I and I just you know, to to hammer on that point of timeline, you know, I think this this hearing is all about frustrations that constituents, providers, service providers as well have had with the platform.
0:37:39
And this this feeling like, you know, when they have tried to share feedback with the agency, they've been met with, you know, a a lack of engagement.
0:37:47
Right?
0:37:48
And we don't need to legislate all these changes.
0:37:50
We we can we can talk it out, but only if and only if, you know, there's that real commitment to a timeline.
0:37:56
Like, we wanna know when when we're gonna sit down, when are we gonna be able to to talk together about this.
0:38:02
Because there's you know, Housing Connect was amazing about twelve years ago when it was created, And there was that update in 2020, but there are still these frustrations.
0:38:12
And we see AI.
0:38:13
We see what's happening in, you know, other technological advancements.
0:38:17
So we wanna understand how the agency is also taking advantage of these, you know, these these available technologies.
0:38:24
And if there are any, you know, hindrances to to to doing so.