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Q&A
Council member proposes provider portal for Housing Connect
0:33:44
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87 sec
Council Member Dinowitz suggests implementing a provider portal in Housing Connect to help organizations work more efficiently with clients. Acting Commissioner Tigani expresses willingness to discuss the idea further.
- Provider portal would allow organizations to check application status and work through the lottery process
- HPD acknowledges the suggestion and notes related legislation on information sharing
- Concerns about data privacy and security need to be addressed
- HPD is open to further discussions on implementing such a portal
Eric Dinowitz
0:33:44
I just want to quickly ask about the efficiency of the system.
0:33:47
As I mentioned earlier, we in the council, millions of dollars for housing providers.
0:33:51
I know we have Josh Stevenson right from West Bronx Housing right here.
0:33:55
Great work in our office and my staff, our staff spent countless hours on Housing Connect but one of the challenges our providers run into is doing the work for their clients.
0:34:09
And they share with me a provider portal would help the organizations work more efficiently with clients to check the status of applications and work through the lottery process as a whole and it can include a list of ongoing applications by the provider's clientele.
0:34:24
Could HPT implement such a portal specifically for providers that we fund with city dollars to ease the lottery application process for residents of New York City and making their work more efficient?
0:35:11
Okay.
Ahmed Tigani
0:34:38
I'd be happy to talk more about it.
0:34:39
I think one of the bills here also talks about information sharing between individuals and third parties.
0:34:45
A lot and we saw this when implementing the emergency housing voucher program and our housing choice voucher program.
0:34:51
There are questions about technology which we'll talk through And then there's the security and the data privacy piece.
0:34:56
How do you make sure that we ensure it's going to the right eyes, only the eyes that the applicant signed off on?
0:35:02
And then if there is a separation between the applicant and the provider, how do you make sure that that information is no longer available?
0:35:08
These are questions we've answered before and we should just talk through.