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AGENCY TESTIMONY
Big Apple Connect program details and success
0:07:22
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64 sec
Big Apple Connect, launched in the first year of the Adams administration, is highlighted as the nation's largest municipal subsidized broadband program. It provides free in-home broadband and basic cable access to over 330,000 New Yorkers in 220 NYCHA sites.
- The program has achieved an 80% citywide adoption rate
- OTI is conducting surveys to assess service quality and understand ongoing digital needs
- Big Apple Connect has taken on greater significance since the end of the federal Affordable Connectivity Program in 2024
Brett Sikoff
0:07:22
Recognizing the urgent need for broadband access in public housing, we launched Big Apple Connect in the first year of this administration.
0:07:30
Big Apple Connect, the nation's largest municipal subsidized broadband program, provides free in home broadband and basic cable to access to over 330,000 New Yorkers in 220 NYCHA sites.
0:07:44
The program's popularity is demonstrated by its 80% citywide adoption rate, and we continue efforts to increase adoption.
0:07:52
Last week, we sent a survey to thousands of NYCHA households enrolled in Big Apple Connect to assess the quality of services being provided and to better understand the ongoing digital needs of residents.
0:08:03
Since the federal Affordability Connect, Affordable Connectivity Program, or ACP, ended in 2024, the city's provision of these essential services to NYCHA residents has taken on an even greater significance, and we are committed to a baseline in the OTI budget.
0:08:19
We're extremely proud of the Big Apple Connect's success, but it is important to note that it is just one piece of our digital equity efforts.