Your guide to NYC's public proceedings.
Q&A
DHS contract provider payment delays and invoice processing times
1:40:51
·
105 sec
Council Member Stevens inquires about the percentage of DHS contract providers experiencing delayed payments and the average processing time for invoices. Diane Mamet from DSS explains the complexities of the payment process and provides some data on average processing times.
- Various factors can cause payment delays, including pending invoices, budget modifications, and subcontractor approvals
- DSS takes a holistic approach to resolving barriers and can expedite payments on an emergency basis
- The average cycle time from invoice to payment across the agency is around 28 days
Althea Stevens
1:40:51
That's part of the problem why we're not paying people because it is that simple and we're making it more difficult.
1:40:55
So I'll move on as you guys figure it out, but like it is really just that simple.
1:40:59
It is not as difficult you guys are making it.
1:41:01
It's a simple question.
1:41:02
How many staff do you have working on these contracts?
1:41:06
And if it's different points in different parts of the department, you should have that number.
1:41:12
What is the average number of contractors or providers on each staff that is oh, you you don't have that.
1:41:17
So I'll ask that when you get back to us with the with the number.
1:41:24
What percentage of DHS contract providers are currently experiencing delayed payments and what is the average processing time for invoices submitted to for reimbursement.
Diane Mamet
1:41:50
Thank you council member.
1:41:53
So we remain committed to paying our nonprofit partners in a timely manner so that they can continue to provide vital services to New Yorkers.
1:42:01
This is a very nuanced issue and that it can be tied to an invoice that has not yet been submitted or but not yet approved, a budget modification to reallocate funding within the fiscal year budget that impacts their ability to invoice, or
1:42:17
the approval of a subcontractor so that services can be invoiced for.
1:42:21
What we have done and continue to do is to take a holistic approach to resolving any of the underlying barriers as well as expedite payments on emergency basis as needed.
1:42:30
But that said, the average cycle time across the agency from invoice to payment is around twenty eight days.
Michael Sedillo
1:42:17
even