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Issues with Department of Social Services (DSS) contract payments
0:13:23
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39 sec
Council Member Stevens details the issues with contract payments from the Department of Social Services, which includes the Human Resources Administration and the Department of Homeless Services. She highlights the scale of contracting and the persistent problem of delayed payments to providers.
- DSS is one of the largest contracting agencies, with HRA submitting nearly 300 contracts worth $1.1 billion in fiscal year 2024.
- DHS is responsible for nearly 20% of the city's procurement value, largely due to emergency shelter services.
- Providers face routine delays in payments, undermining their ability to provide consistent, high-quality services.
Althea Stevens
0:13:23
The Department of Social Services which include the Human Services Administration, the Department of Homeless Services, is one of the largest contracting agencies in the city.
0:13:32
In fiscal twenty twenty four, HRA submitted nearly 300 contract worth 1,100,000,000.0.
0:13:39
DSH alone is responsible for nearly 20% of the city procurement value largely due to the growing demand for emergency shelter services.
0:13:48
And yet, d h DHS providers are reimbursed only when they have inquired significant costs routinely reported by delays and payments that undermine the ability to provide consistent high quality service.