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AGENCY TESTIMONY

CCHR's enforcement of disability protections

0:21:20

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70 sec

The NYC Commission on Human Rights actively enforces disability protections through various means, including complaint handling, testing, and proactive initiatives.

  • In fiscal year 2024, CCHR received hundreds of disability-related inquiries and filed 116 complaints involving disabilities.
  • The agency conducted hundreds of tests related to disability, mostly in public accommodations.
  • CCHR's Project Equal Access team works to address accessibility concerns without formal complaints, facilitating 85 modifications to physical spaces in fiscal year 2024.
  • Remedies in disability case settlements can include damages, civil penalties, and affirmative relief like policy changes or physical space modifications.
JoAnn Kamuf Ward
0:21:20
I've spoken about our outreach, but enforcement of disability protections is also a key part of the commission's work.
0:21:28
In fiscal year twenty four, we received several hundred disability related inquiries and filed 116 complaints involving disabilities.
0:21:38
We also conducted hundreds of tests related to disability, mostly in public accommodations.
0:21:46
And to help address accessibility concerns without going through a formal complaint process, the agency's law enforcement bureau has a Project Equal Access team that works directly with covered entities to identify ways to make spaces and here we're talking primarily about housing physically accessible.
0:22:05
In fiscal year 'twenty four, the commission facilitated 85 modifications to physical spaces, again primarily in housing, through these initiatives and the work of our law enforcement bureau.
0:22:18
Remedies in disability case settlements can include damages, civil penalties, and affirmative relief like policy change or changes to physical spaces.
0:22:27
That provides a snapshot of the Commission's work in this area.
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