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Q&A
CCHR's work with other agencies on accessibility compliance
1:07:46
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93 sec
Michael Griffin from CCHR explains how the agency works with other city departments to help small business owners comply with accessibility standards. He emphasizes that the approach is case-specific and can involve facilitating interactions between businesses and other agencies.
- CCHR can facilitate interaction between businesses and other agencies like the Department of Buildings in pre-complaint situations
- The Law Enforcement Bureau may refer businesses directly to other agencies to help them understand the full regulatory environment
- CCHR's role is to help businesses navigate compliance requirements while recognizing the jurisdiction of other agencies
- The agency focuses on identifying what's possible in terms of reasonable accommodations within the broader regulatory context
Nantasha Williams
1:07:46
Okay, thank you.
1:07:52
Does CCHR work with any other agencies to aid small business owners to remain or become compliant with current accessibility standards?
1:08:02
For example, accessibility issues are in relation to physical structure and or location of the business.
1:08:10
So does your agency for instance work with DOB or any other related guidance or do you refer business owners to other agencies in such context?
Michael Griffin
1:08:24
Thank you, that's a great question and I think it's one that's very specific to each individual case.
1:08:32
I think we have seen in the past that if there is an ongoing issue, especially in a pre complaint situation where there is a holdup on reasonable accommodation to modify space, and some of that is related to Department of Buildings.
1:08:51
The law enforcement bureau, as part of pre complaint intervention, can try to facilitate interaction between the business and the other agency.
1:09:02
Or we can refer the business directly to the other agency to help them understand the full regulatory environment that they have to operate in as they look to what's possible in terms of a reasonable accommodation.