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Q&A
SBS discusses proactive measures to address accessibility issues
0:51:51
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52 sec
Council Member Feliz inquires about proactive measures taken by SBS or CCHR to mitigate accessibility issues for small business owners. Haris Khan from SBS explains their approach to addressing these concerns.
- SBS includes business accessibility information in their outreach efforts
- They provide comprehensive materials from SBS, MOPD, and CCHR during business visits
- SBS uses task forces and commissions to stay informed about current challenges facing businesses, including accessibility issues
Oswald Feliz
0:51:51
Okay.
0:51:52
Has SBS or CCHR taken any proactive measures to mitigate these issues for small business owners?
Haris Khan
0:52:00
Thank you, Chair Feliz.
0:52:01
We we make sure that our outreach includes business accessibility, and that means when we're visiting a corridor and a business owner flags for us some challenge or an issue that we are communicating to them with material and information that isn't just the Department of Small Businesses but is also MLPDs and CCHRs, and it's comprehensive.
0:52:22
And we make sure that in our engagements with our task forces and our commissions, we're constantly making sure we understand what are the most recent challenges businesses are facing.
0:52:30
So it might be supply chain disruption next week.
0:52:33
Last week, it might be ADA.
0:52:35
And our task forces and commissions are incredible avenues to be able to have a pulse to feel the pulse on the ground of what businesses are struggling