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Q&A
SBS outlines their approach to addressing ADA compliance issues
0:48:04
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27 sec
Haris Khan, Acting Chief of Staff at the Department of Small Business Services, explains how SBS handles ADA compliance issues when interacting with small businesses. He describes their process of providing assistance and collaborating with other agencies.
- SBS offers immediate assistance on general accessibility questions during outreach
- For more complex issues, SBS refers businesses to partners like MOPD and CCHR for subject matter expertise
Haris Khan
0:48:04
Thank you, council member.
0:48:05
We make sure that when we do our outreach, we if a question comes up about accessibility or if we notice an issue with accessibility and noncompliance on the topic that is general and that our teams are able to provide assistance on, we do that firsthand.
0:48:21
And then if it is a deeper question or an issue that we're unable to resolve without subject matter expertise, then we rely on our partners in MOPD and CCHR.