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Q&A
Addressing delays in older adult center renovations at NYCHA properties
3:49:34
·
72 sec
Council Member Farah N. Louis raises concerns about delayed capital improvements, particularly HVAC systems, at the Glenwood Houses NYCHA property. Commissioner Lorraine Cortés-Vázquez discusses DFTA's approach to working with NYCHA on these issues.
- DFTA has a liaison working with NYCHA to address maintenance tickets and escalate problems
- The agency prioritizes health and safety issues in older adult centers
- DFTA is responsible for cosmetic issues 'from the wall out,' while NYCHA handles infrastructure
Lorraine Cortés-Vázquez
3:49:34
In terms of Glenwood, I don't know that particular one.
3:49:38
I can give you a very definitive answer on that one.
3:49:43
But what I can tell you is that we have a liaison with the NYCHA now, New York City Public Housing.
3:49:52
We have a relationship and we work on tickets, you know, like you know what that ticket process is.
3:50:00
And we work on those things to escalate the situation, to make sure that we can escalate what the problem is.
3:50:07
And we always go but health and safety first, right?
3:50:10
And so we have been working with that.
3:50:12
In terms of HVAC, where there is a NYCHA HVAC to the extent that we share that cost that we put full attention on those because they're also cooling centers.
3:50:26
But you, I mean, you may not have heard me say this before.
3:50:29
You may have.
3:50:30
Where we say we're responsible from the wall out, all the cosmetics, and NYCHA is responsible for infrastructure and the wall And that is where we negotiate how this gets paid and how fast the repair could be made.
Farah N. Louis
3:49:58
The ticket system is the problem.
3:49:59
But yes.