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Q&A
Discussion on graffiti removal process and responsiveness
1:32:46
·
28 sec
Council Member Brewer inquires about the Department of Sanitation's process for graffiti removal, including how locations are prioritized and how quickly complaints are addressed.
- Graffiti removal is primarily based on 311 complaints
- DSNY also responds to requests from council members and community boards
- Acting Commissioner Lojan states that complaints are addressed very quickly, within the allotted time
- Brewer notes that graffiti often reappears shortly after removal
Gale A. Brewer
1:32:46
Graffiti, I know you do take it off.
1:32:48
How do you decide where you're gonna go?
1:32:51
Is it just a three one complaint?
1:32:52
Do you try to batch them together, etcetera?
Javier Lojan
1:32:55
Yeah.
1:32:55
Three one one complaints, and that's one of the things that we highlighted is that, we have closed those three one complaints very, very quickly since we took it over.
1:33:05
But we also take any external requests, whether it's council members or community boards.
1:33:10
But, yeah, we usually get to them really, really quickly within the allotted time.