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Improving training and oversight for language access services

3:28:34

·

45 sec

Council Member Rita Joseph references a Chalkbeat report highlighting the need for improved training and oversight of translation services in schools. DOE officials outline their plans to address these concerns through mandatory training programs.

  • Mandatory training for principals and parent coordinators has been rolled out this spring.
  • About 50% of the target population has completed the training so far.
  • Plans to extend training to all school-based public-facing staff in the fall.
Rita Joseph
3:28:34
So in February, Chalkbeat reported that DOE must improve training and oversight at schools to ensure they are providing translation services for families who do not primarily speak English.
Kleber Palma
3:28:48
Yes.
3:28:48
You
Rita Joseph
3:28:48
didn't know about the audit?
Kleber Palma
3:28:49
Yes, yes.
3:28:50
The question is are we continuing this or
Rita Joseph
3:28:56
No, you have to do better.
3:28:57
That's what the article Yes,
Kleber Palma
3:28:59
yes.
3:28:59
So this spring we rolled out mandatory training for principals and parent coordinators in our schools.
3:29:05
And so far we're close to about 50% of that target population.
3:29:10
And in the fall we our plans are to extend training to all school public facing school school based staff so that everybody is aware of how to obtain the services, where to go, and how they work.
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