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Q&A
Progress on service arrangements and payments
2:51:13
·
40 sec
DOE General Counsel Liz Vladek offers to brief the council on the progress made in addressing long-standing issues with payments for service arrangements. Council Member Rita Joseph emphasizes the importance of ensuring children receive needed services.
- DOE has made significant progress in processing service authorizations and payments
- New tools have been implemented, receiving positive feedback from families and attorneys
- DOE expresses willingness to share more detailed information about these improvements
- Rita Joseph reiterates the importance of ensuring children receive the services they need
Liz Vladek
2:51:13
Sure.
2:51:14
I'm sure that many of the members are familiar with a long standing problem we had about getting payments for services service arrangements out the So we'd really love the chance to brief the council and your staff about the tremendous progress we've made on that front where our production, our working through of these of service authorizations and payments.
2:51:36
We're reaching record highs.
2:51:37
We have a set of new tools that we're hearing rave reviews about to help families and their attorneys.
2:51:44
So to the extent that's part of your question, we are making tremendous progress and would love to share more.
Rita Joseph
2:51:51
Well, you.
2:51:51
We want to make sure our kids are getting the services.