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AGENCY TESTIMONY
Staffing shortages and service disruptions at Brooklyn Public Library
0:15:03
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60 sec
Johnson highlights the operational challenges faced by Brooklyn Public Library due to underfunding, particularly in terms of staffing shortages and service disruptions.
- Reports 102 instances of unplanned delays and closures in FY2024 due to staffing shortages
- Emphasizes that these disruptions are ongoing and unsustainable
- Stresses the importance of libraries being open when they say they will be
Linda Johnson
0:15:03
Patrons continue to feel these effects even with a reversal of last year's cuts.
0:15:09
Longer wait times for books, lost hours, and unfortunately more service disruptions.
0:15:18
In fiscal year twenty twenty four Brooklyn Public Library experienced 102 instances of unplanned delays and closures due to staffing shortages.
0:15:30
And this problem persists today.
0:15:33
This is not sustainable and it is not acceptable and I feel like a broken record.
0:15:39
I've been making this case for many years and really we need to do something to change the situation.
0:15:46
The public relies on us to be open when we say we will be open.
0:15:52
It is a core library tenant.
0:15:55
We deeply appreciate the $4,400,000 included in the executive budget for Brooklyn Public Library.