Your guide to NYC's public proceedings.
AGENCY TESTIMONY
NYPD's new Quality of Life Division and its initiatives
0:11:43
·
73 sec
Commissioner Tisch introduces the NYPD's newly launched Quality of Life Division, which aims to address chronic conditions that affect New Yorkers' sense of safety and order.
- The division was launched in mid-April in response to increased 311 complaints about quality of life issues
- Focuses on resolving issues such as blocked driveways, noise complaints, and maintaining orderly public spaces
- In less than six weeks, the division has seized over 200 illegal mopeds and e-bikes
- Removed more than 2,000 abandoned or unregistered vehicles
- Cleared around 440 encampments and inspected over 400 smoke shops, padlocking about 50 of them
- Emphasizes that this enforcement is about improving quality of life, not preventing more serious crime
Jessica Tisch
0:11:43
Chronic conditions in their neighborhoods like abandoned vehicles, homeless encampments, illegal parking, unreasonable noise, public drinking and urination, and open air drug markets give the impression of chaos and disorder.
0:11:57
They make people feel unsafe.
0:11:59
And calls to 311 concerning quality of life issues nearly doubled in the past six years.
0:12:05
So in direct response to these increased 311 complaints the NYPD launched the Quality of Life Division in mid April recentering our approach to public safety.
0:12:14
Since inception our queue teams have resolved thousands of 311 calls across six commands helping to clear blocked driveways and bike lanes, settle noise complaints, and keep our public spaces safe and orderly.
0:12:26
And they have ensured that these issues are addressed promptly and do not languish for days.
0:12:31
This work is having a real impact.
0:12:33
In less than six weeks the Quality of Life Division has seized more than 200 illegal mopeds and recklessly operated e bikes, Removed more than 2,000 abandoned derelict or unregistered vehicles.
0:12:44
Cleared around four forty encampments and inspected more than 400 smoke shops padlocking around 50 of them.
0:12:52
In 2025, quality of life enforcement is not about preventing more serious crime.