QUESTION
How is language access provided in shelters?
0:34:59
·
68 sec
The interpreter explains that applications are usually done over the phone, with some shelters offering translation and interpretation services.
- Applications for shelter services are often completed over the phone.
- Some shelters have translators and interpreters available for non-English speakers.
- The council member's questions center on the provision of translators and the availability of paperwork in native languages.
Althea Stevens
0:34:59
So I I have just a few questions, and and one of them is around language access.
0:35:03
I see you've been here.
0:35:04
We're having, like, a 3 translation situation happening.
0:35:07
How's language access been when you are at these shelters?
UNKNOWN
0:35:13
Just to make sure.
0:35:14
What do you mean by language access?
Althea Stevens
0:35:16
Have they been able to get have is there translators there?
0:35:19
Is the paperwork in their native language?
0:35:22
What has that been like in that experience?
UNKNOWN
0:35:53
So he said most of them when we wanna apply for something, we just apply over the phone.
0:35:58
But in some shelters, we have someone to translate and interpret for us.
Gale Brewer
0:36:02
Okay.
Althea Stevens
0:36:05
So there I heard a couple of times.