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QUESTION

How is language access provided in shelters?

0:34:59

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      The interpreter explains that applications are usually done over the phone, with some shelters offering translation and interpretation services.

      • Applications for shelter services are often completed over the phone.
      • Some shelters have translators and interpreters available for non-English speakers.
      • The council member's questions center on the provision of translators and the availability of paperwork in native languages.