QUESTION
Is the Department of Social Services consulting with DOI on compliance, and how are tracking systems for services being improved?
1:27:34
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56 sec
The Department of Social Services confirms ongoing consultations with DOI on compliance matters and reveals ongoing improvement of service tracking systems, similar to those in DMV.
- The Department is in active discussions with DOI regarding compliance with recommendations.
- A tracking system, akin to the one used by the DMV, is being developed for monitoring service usage.
- This new system will incorporate this Spring, adapting to the specific needs of families compared to individuals.
- The system aims to account for nuances such as family members making different decisions within the building.
Diana I. Ayala
1:27:34
Are you thinking in your conversations.
1:27:36
Are you having conversations with the UI about the complexities of that to get some guidance on what would be acceptable?
Molly Wasow Park
1:27:43
We're certainly following up with them about our compliance with their recommendations.
1:27:47
Yes.
Diana I. Ayala
1:27:48
I mean, I I just I keep thinking about when I go into DMV, you know, they give me that ticket that has the time that I got there.
1:27:54
And then when I you know, as I'm moving along, they're tracking every you know, if I went to the bathroom, if I went outside like to get a, you know, something to drink.
1:28:02
It doesn't seem like in 2024 that would be that difficult month.
Molly Wasow Park
1:28:05
I think that that is that is the general structure that we are going with.
1:28:09
And as say we'll have pieces of that even this spring.
1:28:12
You know, the the slight difference between moving through the DMV, which you typically do is as an individual versus moving as a family where people may be making different decisions about where they are in the building.
1:28:25
We just need to make sure that we can accommodate all of those nuances.
1:28:28
Yeah.
1:28:28
But, yes, we are working on it.
