QUESTION
What progress has been made in reducing SNAP and cash assistance application backlogs?
1:02:14
·
132 sec
Jacques Jiha explains that significant progress has been made in reducing the SNAP and cash assistance application backlogs, achieving a 90% and 97% reduction respectively.
- The SNAP application backlog is reduced from 4000 to about 400, marking a 90% reduction.
- The cash assistance backlog decreases from a peak of 46,000 to 1100, which is a 97% reduction.
- Investments in technology, process changes, and efforts to obtain waivers from the state have been key to the progress.
- Process engineering and cooperation with agencies to provide the necessary staff have also contributed to reducing the backlogs.
- The high application rates are attributed to the city's substantial population of people living in poverty.
Justin L. Brannan
1:02:14
And that's since when.
Jacques Jiha
1:02:15
And also remember the PMR only covers the 1st 4 months of the fiscal year since then we have made significant progress.
1:02:24
Okay?
1:02:26
Basically, to give you to put any perspective for you.
1:02:33
The backlog that we have in snap is down to about 400, okay, from the peak of 4000.
1:02:42
Which is a 90% reduction.
1:02:45
That is okay.
Justin L. Brannan
1:02:49
There's a lot of numbers here.
1:02:50
You're saying right now, there's only 400 HRA applications where it's
Jacques Jiha
1:02:53
a For snap.
1:02:54
For snap application, the backlog?
Justin L. Brannan
1:02:56
Snap.
1:02:56
Sorry.
1:02:56
Yeah.
Jacques Jiha
1:02:57
Okay.
1:02:57
It's about 400.
1:02:59
Application from a peak of 4000 in July.
1:03:02
Okay.
1:03:03
That's a 90% reduction.
1:03:07
Cash assistance.
1:03:09
Okay.
1:03:10
The backlog is 1100 It's a 97% reduction.
1:03:16
This is from a peak, I believe, of 40,000 46,000.
1:03:24
Okay?
1:03:25
So we've made we invested significant amount of resources okay, interim of technology, process changes, trying to get waivers from the state.
1:03:40
Process of engineering.
1:03:41
Okay.
1:03:42
I mean, I believe there's an announcement this morning about all the progress that has been made.
1:03:49
Okay.
1:03:50
On the consciousness and basically on a staff front, we work with agencies, provided all the headcounts that they needed And again, we have a lot of poor people, okay, in the city.
1:04:04
Okay?
1:04:04
That's the reason we have a lot of people applied.
1:04:07
Okay, for the programs.
1:04:08
And that reason why one of the reason why is you had a long backlog.
1:04:12
But since then, we have made significant significant progress.
1:04:16
In terms of reducing the backlog.
Justin L. Brannan
1:04:22
Okay.
1:04:22
I have a couple more and I want to turn it to my colleagues.