QUESTION
What are the primary languages in need of translation services in NYC, and how does the city address language accessibility for immigrant communities?
2:45:26
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3 min
The Mayor's Office for Immigrant Affairs (MOIA) identifies Chinese and Spanish as the two most needed languages for translation services, with initiatives to address gaps and improve language access policies.
- Chinese and Spanish are highlighted as the top languages in need of translation and interpretation services.
- Over 200 languages are spoken in NYC, with an academic source citing up to 800, presenting significant challenges in language service provision.
- The Commissioner shares an example of addressing language service gaps during a Bronx fire involving Wolof-speaking residents, highlighting efforts to improve services for languages of limited diffusion.
- MOIA has conducted a survey among 68 community-based organizations to assess their translation and interpretation services.
- Efforts to ensure language access in emergency responses include deploying staff, providing recommendations, and collaborating with agencies interacting with immigrant communities, such as the NYPD.