QUESTION
What alternative login methods were developed and later removed for District 75 and 79 students?
0:36:50
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116 sec
The New York City Department of Education (DOE) developed an alternative pictorial-based login method for Districts 75 and 79 students, which was later removed due to excess system capacity issues.
- The DOE created an alternate logging method for students requiring additional support, allowing them to choose images instead of passwords.
- This alternative method was temporarily disabled due to concerns about its impact on system capacity, as decided jointly by the DOE and IBM.
- Despite the removal of the pictorial login option, students were able to log in using the standard username and password method.
- Emma Vadehra from the DOE acknowledges the importance of optimizing remote learning experiences, especially for students from Districts 75 and 79.
- Council Member Gale A. Brewer notes that login difficulties persisted, particularly towards the end of the school day.
Gale A. Brewer
0:36:50
And the other quick question was, there was something maybe I missed about students who are either, you know, district 79, district 75, something in here I couldn't really understand what you said, how they were or were not impacted by all of this.
0:37:05
They're obviously the most challenging and need the most support.
Scott Strickland
0:37:09
Yes.
0:37:10
I think the mention was we have developed a alternate way for those students to log in if needed.
0:37:16
Normally, you put in a username and a password.
0:37:19
What we have for those students is a username, and then the comeback is pick the elephant or
Emma Vadehra
0:37:26
I can.
Gale A. Brewer
0:37:26
But they couldn't use it this time as what you said.
Scott Strickland
0:37:28
They were using it when it was determined by us between both IBM and us at that system was acting in a way that was potentially affecting everybody.
0:37:37
We took that function out of the system.
Gale A. Brewer
0:37:39
So they weren't able to log on at all for this particular day.
0:37:42
Is that what you're also No.
0:37:44
Alright.
0:37:44
So there's a lot to go ahead.
Emma Vadehra
0:37:46
Can I just try and answer the question?
0:37:47
I appreciate the question, and I just want to acknowledge that I thank all of us are aware remote learning is not the best experience, probably, but particularly for those students, and it's especially important to get it right.
0:37:59
They could still log in in the way everybody else could log in.
Gale A. Brewer
0:38:02
If they could.
0:38:02
If they could.
Emma Vadehra
0:38:03
Yes.
0:38:04
We have another we have another way that they younger students could potentially log in that we and IBM determined was taking up excess capacity on the morning of So one of the ways we increased capacity was to take away that option b for some students.
0:38:20
They still had option a.
Gale A. Brewer
0:38:22
Okay.
0:38:22
I mean, thank you very much.
0:38:23
I mean, in my experience from staff and others, it was really towards the end of the day that people were mostly able to log on.
0:38:30
I know you said midmorning, I'm just letting you know we've got to be noon, 12:30, 1 o'clock.
0:38:35
That's when some of them could get on.
0:38:36
So I appreciate your honest testimony.
0:38:39
Just an awful lot of work to be done.
0:38:41
Thank you, madam chair.
Rita C. Joseph
0:38:43
Thank you, council member, Brewer, council member, Hannif.