QUESTION
How is the budget allocated for Wi-Fi setup, case management application, and system enhancements?
0:37:07
·
6 min
The allocation of the $81 million budget includes funding for Wi-Fi setup, case management application development, and system enhancements to comply with new rules.
- $10 million is dedicated to facility-related work including Wi-Fi setup and running cables.
- An additional $10 million is allocated for site costs, with the remainder for software and technology systems, and creating a tracking case management system.
- System buildouts and enhancements are necessary at each new site, with significant updates to accommodate new rules such as the 30-day policy.
- The case management system, known as host, coordinates between city entities and manages asylum seekers, requiring updates to maintain integrity and prevent duplicate benefits.
Jennifer Gutiérrez
0:37:07
And do you can you share a little just to aggregate what the how much funding goes where?
0:37:12
So do you have a sense of how much funding is specifically for Wi Fi setup and how much is specifically for the the case management application?
Matthew Fraser
0:37:19
Yeah.
0:37:19
For the budget details, I defer to the deputy commissioner for management, but it.
Edwin Pemberton
0:37:24
So in in that budget includes facilities build up from 10 to operations to, you know, like, c CTO for just said, telecom Wi Fi running running cables.
0:37:44
So right now, we have close to $10,000,000,000 dedicated to just facility related work.
0:37:53
Then in addition to that, we have site cost, which is support close to another 10,000,000 The rest is is in more software and technology systems, creating a tracking case management system.
Jennifer Gutiérrez
0:38:11
Okay.
Edwin Pemberton
0:38:12
To monitor and and and take.
Jennifer Gutiérrez
0:38:17
Okay.
0:38:17
So about about 60,000,000 is just for software maintenance?
Edwin Pemberton
0:38:25
Well, system as system build up buildouts and especially when each each facility has, like, different parameters that must be built.
0:38:34
So when when you get to the site, there's always these enhancement modification to the current system.
0:38:40
So it it covers every time they they launch a new site.
Jennifer Gutiérrez
0:38:45
Sure.
0:38:45
Sure.
0:38:45
I'm just trying to of the 80 1,000,000.
0:38:49
The 81,000,000, let's say in the preliminary plan.
0:38:51
Just trying to understand what goes where.
0:38:54
So based on your response, about 9,000,000 is just for the facility.
Edwin Pemberton
0:38:57
Build outs.
0:38:58
Right?
Jennifer Gutiérrez
0:38:58
Uh-huh.
0:38:59
And then 9,000,000 is for the site.
Edwin Pemberton
0:39:02
Site costs.
0:39:03
Support.
Jennifer Gutiérrez
0:39:03
Okay.
0:39:03
That's the that's the the application that they use for case management?
0:39:07
Or
Edwin Pemberton
0:39:08
I think more like the the the resources, personnel.
0:39:14
And then we have more software and technology that that's built in the remaining funds.
Jennifer Gutiérrez
0:39:19
Okay.
0:39:20
Does that feel I don't Okay.
0:39:21
The feet you got from the net?
Matthew Fraser
0:39:23
Yep.
0:39:23
So if you look at it in three big buckets, we have when we arrive at a site, this building out an entire site.
0:39:30
So from the moment we walk in, making sure that there's connectivity, making sure that the cameras that are in the site are actually operational, making sure that people have telecommunication services.
0:39:40
Like, that's the site build out.
0:39:42
Post site build out, then there's also services that are that are allocated to ensure that the things that are there keep running.
0:39:47
So we have resources on the ground at each shelter or each I shouldn't say shelter, but in each site Mhmm.
0:39:53
To ensure that if there are any issues during normal operating hours that we have resource that can help maintain and triage issues as they arise.
0:40:01
In addition to those 2, you have the site build out and you have the site maintenance.
0:40:05
Right?
0:40:05
Site build out is the initial cost that it takes to put everything up.
0:40:09
Site maintenance includes the monthly recurring cost to keep things running.
0:40:12
Plus this so that includes professional services, maintenance on the equipment, and the actual the monthly recurring costs on network charges and things along that lines.
Jennifer Gutiérrez
0:40:23
Mhmm.
Matthew Fraser
0:40:23
Outside of those two buckets, then you have application development efforts.
0:40:27
Which build the system that we commonly refer to as host, and that builds and that's the case management system that manages between the 3 coordinating entities within the city, manages the asylum seekers as they come into the system and out of the system.
Jennifer Gutiérrez
0:40:41
And then back in
Matthew Fraser
0:40:42
Is it Mhmm.
Jennifer Gutiérrez
0:40:42
It's it's the same application?
Matthew Fraser
0:40:43
It's the same application.
Jennifer Gutiérrez
0:40:44
Okay.
0:40:45
Okay.
0:40:46
Was is there any additional Anything additional in in those examples, whereas, you know, there's the 30, 60 day rule now.
0:40:56
Is there anything Did you have to contact it separately or any kind of separate system for after after those announcement were were made to be make sure we were capturing information for these folks?
Matthew Fraser
0:41:06
Yeah.
0:41:07
So as the that's a that's a very good example.
0:41:09
As the 30 day rule was put in place, it's a rule.
0:41:12
As it was put in place for us, we had to make updates to the system so that we could, 1, identify the population of people that were already at that threshold, and how do we start a countdown clock to make sure that anyone that was at that threshold that we could monitor them going forward?
0:41:26
Make sure that anyone that came in, we kept the running clock.
0:41:29
Mhmm.
0:41:29
And then if they showed up at a different site after leaving 1, that we could ensure that they weren't dedu they weren't getting duplicate benefits by trying to use the the scale and volume of the system to go to different sites to get that that clock restarted every time.
0:41:44
So we had to make updates in the system to look at where people went, look at where how long they'd been there, and do ensure that across every system between, what's it, DSS, NICEM and Melbourne Hospitals, the 3 coordinating entities Mhmm.
0:42:00
Making sure that between all three of those places that we had one common view at the same person coming in and out.
Jennifer Gutiérrez
0:42:06
So Yeah.
0:42:06
And so this was this an example of where you needed to Was this is this a system in house or this is a vendor that works on on the host?
Matthew Fraser
0:42:14
It's it's a mixture.
Jennifer Gutiérrez
0:42:15
Okay.
0:42:16
And was this an example of, like, we need to do more.
0:42:18
So we're gonna have to pay more for this.
Matthew Fraser
0:42:20
It's it's we've built something, and now there's something that we've built now needs to change to conform to a new rule.
0:42:27
Mhmm.
0:42:27
And that that has to be paid for, so we have to have to yep.
Jennifer Gutiérrez
0:42:32
So we're paying more to kick people out within 30 day pace.
Matthew Fraser
0:42:36
I wouldn't say that we're we're paid.
Jennifer Gutiérrez
0:42:38
We are.
Alex Stein
0:42:39
I get what
Jennifer Gutiérrez
0:42:39
you're saying, but we are, though.
Matthew Fraser
0:42:41
I mean I mean, semantics.
0:42:42
You can say we are.
0:42:43
But doesn't necessarily
Jennifer Gutiérrez
0:42:44
You just said it.
0:42:45
Is that semantics?
0:42:45
No.
Matthew Fraser
0:42:46
That's not what I said.
0:42:46
You said I said we are we had to update the system to accommodate the business this process.
Jennifer Gutiérrez
0:42:52
Right.
0:42:52
Right.
0:42:52
Right.
0:42:52
And then I asked, does that mean you're are we paying more?
0:42:54
Are we paying a vendor?
0:42:55
Is that a combination of of OTI or a vendor that's managing this whole site?
0:42:59
And are we having to do more?
0:43:01
We're having to pay more to be able to make those those changes, which is that's fine if that's what it is.
Matthew Fraser
0:43:06
I mean, paying more to keep people out is is, I think, an older one.
Jennifer Gutiérrez
0:43:10
We're paying more to accommodate to respond to this rule.
Matthew Fraser
0:43:14
We're we're paying more to conform with new business policies.
Jennifer Gutiérrez
0:43:18
Of the rule.
Matthew Fraser
0:43:19
Of many rules.
Jennifer Gutiérrez
0:43:21
Okay.
0:43:21
I'm asking specifically about this one.
0:43:23
My I mean, my concern is the initially, my amongst many concerns was, yeah, it was just how is it gonna look when people leave, you know, in in the first round of the herbs, and then they're gonna go to the Saint Brigitte's and then back.
0:43:36
And so in my head, it was like, this just feels like it's like a lot more for the folks kind of managing the system.
0:43:42
So that that's where I'm that's where I'm coming.
Matthew Fraser
0:43:44
So I think a better way to look at it perhaps is that if you have someone that comes into a system, and then you have a catalog of city services that you can, as they live system, graduate them into shorter term and longer term care.
0:43:57
I think that's that's where we prioritize
Jennifer Gutiérrez
0:44:00
I yeah.
0:44:00
I get I get the the administration's perspective.
0:44:03
I got it.
0:44:03
I got it.
