QUESTION
How many people are using Project Cupid for licenses? What challenges are disabled users facing?
0:21:12
·
42 sec
Approximately 40% of people use the application for licenses, with concerns raised about accessibility for disabled users.
- Deputy Commissioner Edwin Pemberton suggests that 40% of people utilize the application, based on collaboration with CityClerk.
- Challenges for users with disabilities are acknowledged, indicating a need for further evaluation of the application's impact on various segments of the society.
- The discussion also emphasizes the balance between expanding the application's use and managing costs while ensuring the application remains accessible to all.
Jennifer Gutiérrez
0:21:12
And do you have any sense of how many how what are the numbers?
0:21:16
Like, how often Like, what are the numbers of folks utilizing this application for licenses?
0:21:22
So feel like people are trying to go in person.
0:21:24
But
Edwin Pemberton
0:21:24
Right.
0:21:25
And and we we did look into it with with Citiclerk, and there was still, like I said, 40% of people were using it, but then they
Jennifer Gutiérrez
0:21:34
some money creation.
Edwin Pemberton
0:21:34
There are some there are some issues on these people disabled.
0:21:38
You know, we have to determine before we expand it off what what's the impact to society.
0:21:43
So that's where it's it's back to how to maintain this maybe as a lesser cost, but to to make sure we we keep ability to to have services for all.