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Q&A

ERAP credit issues for RAD/PACT tenants

1:29:12

·

22 sec

Council Member Chris Banks and Alex MacDougall from the Legal Aid Society discuss the lack of transparency in ERAP credit notifications for RAD/PACT tenants. They highlight the struggles of tenants, particularly in Boulevard Houses, who are left uncertain about their ERAP payments and arrears status.

  • Tenants approved for ERAP are not seeing credits applied to their accounts
  • RAD/PACT landlords are unable to provide clear answers about ERAP payments
  • There is a lack of easy access to NYCHA for clarification on these issues
Chris Banks
1:29:12
No.
1:29:12
And that's true.
1:29:13
I know a couple of tenants and Boulevard houses who have gone through that all.
1:29:20
Just the lack of transparency that exists with notification of how much money was given for ewrap and and residents, you know, still in the left in the dock.
Alex MacDougall
1:29:31
Absolutely.
1:29:32
Tenants at Boulevard are particularly struggling.
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