Q&A
Data trends tracked by NYC Aging to ensure plan impact
1:27:14
·
69 sec
Commissioner Cortés-Vázquez outlines the data trends NYC Aging is tracking to ensure the Community Care Plan is impactful. These include metrics from their MMR (Mayor's Management Report) and additional indicators specific to aging services.
- Tracking meals served and number of clients served
- Monitoring home care hours and the complexity of case management needs
- Observing transportation services and addressing transportation deserts
- Focusing on caregiving conversations and needs
Crystal Hudson
1:27:14
What trends are NYC aging tracking to ensure the plan is impactful.
Lorraine Cortés-Vázquez
1:27:21
In addition to our MMR report, which looks at meals and clients served, the other thing that we're tracking is number of home care hours.
1:27:30
One of the things that we have found is that even the home care hours stay steady, the number of clients has gone down because more home care hours
Crystal Hudson
1:27:42
are steady, but clients have gone down.
Lorraine Cortés-Vázquez
1:27:44
Okay.
1:27:45
Because more clients are using home care a case management I'm sorry.
1:27:50
More clients are using case management than and the needs are and the situations are more complex.
1:27:58
So the number of clients is going down.
1:28:00
The other thing that we're tracking is home care hours to make sure and to look at the range of home care services that we provide.
1:28:09
We're looking at transportation, transportation, deserts, Those are the things that we're tracking to make sure that the program is meeting the full range of needs that we have.
1:28:21
And then, of course, we are always in the caregiving conversation.
