Q&A
Plans for public education on reporting mental health crises
2:53:49
·
43 sec
Council Member Cabán inquires about public education programs to help individuals better report mental health crises when calling 911. Laquisha Grant from the Mayor's Office of Community Mental Health responds with information on current efforts.
- The Mayor's Office is working with the Health Department and other city agencies on public messaging
- The focus is on educating the public about the difference between an emergency and an urgent mental health crisis
- There are efforts to identify the best way to publicize this information to the community
- The importance of educating the public on when to call 911 versus 988 is acknowledged
- This initiative aims to improve the accuracy of information provided to dispatchers, potentially leading to more appropriate responses to mental health crises
Laquisha Grant
2:53:49
the mayor's office of community mental health is working with the health department, with the number of city agencies around public messaging, around what is a what is an emergency versus what is a an urgent mental health crisis.
2:54:07
And so we are working together to identify the best way to to publicize this to the community because we too when we whenever we do a presentation about the BEHARD program.
2:54:19
We talk about it in the context of all of the other crisis response services in the system, and we do know that more education is needed around when to call 911 versus 988 Well,
Tiffany Cabán
2:54:32
and it's not even a matter of when to call 911 versus 911.
