Q&A
LGBTQ+ cultural competency training for ACS staff
0:50:07
·
69 sec
Council Member Farah Louis requests details about the mandatory LGBTQ+ cultural competency training for ACS staff. Steven Gordon, Director of LGBTQ+ Equity Strategies, provides information on the training content, frequency, and participants.
- Training is required every 2 years for direct service staff, supervisors, and provider industry staff
- The foundational training covers the LGBTQ+ youth and care policy, including engagement, pronouns, chosen names, and safety planning
- A refresher training builds upon the initial knowledge, focusing on case planning, transitioning, and finding outside supports
Farah Louis
0:50:07
Can the agency please detail what is included in the mandatory LGBTQ plus cultural competency training, ACS staff are required to complete before hire.
0:50:18
If you could please specify whether the training is online, in person, and is this training taken annually?
Steven Gordon
0:50:24
Sure.
0:50:25
Thank you for that question.
0:50:26
Training is really critically important to the agency.
0:50:28
Our large workforce.
0:50:30
Our training is required to be taken every 2 years by direct service staff, their supervisors, our provider industry direct service staff, and their supervisors as well.
0:50:39
The foundational training that you reference, chair, really talk really references or outlines our LGBTQ youth and care policy that talks about engagement, pronouns, chosen names,
Jess Dannhauser
0:50:52
how
Steven Gordon
0:50:52
to safety plan, best practices for for creating a farming and safe environments.
0:50:59
We have a refresher training that's taken after the 2 years after the initial training that really builds upon that knowledge of How do you build an appropriate case plan?
0:51:09
How do you engage a young person around transitioning?
0:51:13
How do you help young people find outside supports and communities?
