AGENCY TESTIMONY
MOIA's approach to language access implementation
0:21:17
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60 sec
Kenneth Lo outlines MOIA's approach to implementing language access in New York City, guided by the principle that a multilingual city requires a multilingual government.
- MOIA recognizes language as integral to people's identity and heritage, not just a means of communication
- The office emphasizes that language access must be at the forefront of efforts to serve New Yorkers effectively
- Local Law 30 sets foundational obligations for city agencies to build a multilingual government
Kenneth Lo
0:21:17
But in this linguistically diverse city, language is far more than just a means of communication.
0:21:23
It is also an integral part of people's identity and heritage.
0:21:29
So that's what drives us at Moia, We recognize that significant barriers persist in accessing city services and that language access must be at the forefront of our efforts, not as an afterthought.
0:21:46
The following mantra has guided Moia in its oversight of local authority and across all of its efforts on language access, a multilingual city requires a multilingual government.
0:21:59
As you know, local law 30 sets the foundational obligations of New York City agencies to build this multilingual government.
0:22:07
The law designates the 10 citywide languages, yet requires every agency, a recovered agency to designate a language access coordinator.
