AGENCY TESTIMONY
Future plans and developments for MyCity
0:11:52
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54 sec
The testimony outlines plans to expand and improve MyCity, building on its current foundation to offer more integrated services.
- Aim to leverage user information to inform about other potential eligible benefits
- Develop an integration playbook for agencies to incorporate new or existing applications into MyCity
- Ongoing assessment of new phases for MyCity, with commitment to keep the committee informed
Matthew Fraser
0:11:52
And members of the community who participate in user research and testing That said, we aim to accomplish so much more with MyCiti to integrate more applications and services into our simple, easy to use portal.
0:12:06
Building off the foundation so far, we plan to leverage the information that MyCiti account holders have been provided to inform them of other benefits they are likely eligible for.
0:12:16
In addition to easy easily screening for applying for and tracking the status of services they are seeking.
0:12:22
A key component of making this a reality for many city benefit application is providing agencies with an integration playbook that would allow them to integrate new or existing applications into the MyCity, into MyCity at their own pace.
0:12:36
As we continue to assess new phases for MyCity, we're happy to discuss what these may entail and continue and keep the committee included in the process along the way.
