AGENCY TESTIMONY
Launch and features of the MyCity business portal
0:10:06
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39 sec
The MyCity business portal was launched in September to assist business operators and entrepreneurs in navigating the process of applying for licenses and permits.
- Features a beta phase AI-powered chatbot for quick information retrieval
- Over 141,000 users have visited the site
- More than 19,000 individuals have queried the chatbot
Matthew Fraser
0:10:06
After extensive user research, we launched a new business portal in collaboration with Small Business Services last September.
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The business portal assess businesses, business operators, including entrepreneurs, who are opening a business for the first time.
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Navigate the process of applying for various licenses and permits in a simple step by step form.
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The MyCity Business portal also features a beta phase AI powered chatbot to help users quickly and easily find information.
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A feature we continue to approve.
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Over a 100 a 141,000 users have visited the site, and more than 19,000 individuals have queried the chatbot.
0:10:42
We'll keep improving the chatbot's functionality on an ongoing basis.
