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Q&A

Language services provided through Fair Futures program

3:00:23

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23 sec

Council Member Stevens inquires about the availability of multilingual services in the Fair Futures program. Stephanie Gendell explains the language access provisions for the program.

  • Foster care agencies have access to interpretation services for Fair Futures participants.
  • ACS uses Language Line for phone interpretation and Accurate for in-person interpretation.
  • These services can be used to support young people working with coaches in the Fair Futures program.
Althea Stevens
3:00:23
Okay.
3:00:23
The spare features provide coaching, inventory services, and multiple languages.
3:00:28
If so, what languages are provided?
Stephanie Gendell
3:00:31
So our foster care agencies have access to interpretation services, both language line, and we use accurate for in person.
3:00:41
And so they could use those services for young people on coaches.
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