Q&A
Council member inquires about Hospital Liaison Officer program training
0:55:21
·
89 sec
Council Member Mercedes Narcisse inquires about the training received by Hospital Liaison Officers (HLOs) in the FDNY. Chief Michael Fields explains the training process, which includes:
- Familiarization with emergency room protocols and regulations
- Training on transferring patient information via tablets
- Understanding patient responsibility limits and transfer of care procedures
- HLOs must adhere to the regulations of the hospitals where they're stationed, including wearing masks and getting flu shots.
- Training covers EMS operational arm calls and understanding patient transfer protocols between different levels of care providers.
- The FDNY has had Memorandums of Agreement (MOAs) or Understanding (MOUs) with facilities in the past regarding HLO placements.
Mercedes Narcisse
0:55:21
Thank you, chair.
0:55:22
First, I have to ask you that.
0:55:26
What what training the the liaison receives?
0:55:29
To be in a year because once the transfer to that liaison, can you tell me what training they have received?
Michael Fields
0:55:36
So it depends.
0:55:37
We have operated inside of Cairns County in other H and H facilities, Lincoln and Jacoby, We work with the administrators and the nursing manager within that emergency room.
0:55:49
Mostly, it's the transfer of the tablet.
0:55:52
So the EPCR is no longer written out.
0:55:55
We utilize the tablet for that.
0:55:57
The crew that's arriving at the location has to transfer that information over to the crew, the HLO group that's inside of the emergency room.
0:56:06
But since we are gonna be housed inside of somebody else's establishment, meaning h and h, We go by whatever regulations they have.
0:56:14
Normally, when we place people inside of those locations, you either have to wear masks or you have to take your shots in respect to the flu.
0:56:21
In the past, we have had MOAs or MOUs with the facilities.
0:56:25
So those are pretty much the training aspect of it.
0:56:28
It's going over EMS operational arm calls, understanding how many patients one person can be responsible for inside the emergency room, understanding what type of patients we're gonna take, EMTs cannot take patients from paramedics.
0:56:43
They have to transfer the care to either equal higher activity.
0:56:47
So those are things that we go over with those EMT crew members.
