Q&A
HPD Homeowner Advocate discusses collaboration strategies for homeowner support
1:29:18
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88 sec
Jenny Weyel, Homeowner Advocate at HPD, addresses Council Member Salaam's question about facilitating collaboration between agencies and organizations to support homeowners.
- Weyel emphasizes the need for an 'all hands on approach' involving government, elected officials, and community organizations
- She highlights the Homeowner Help Desk as a 'one stop shop' for free, high-quality counseling
- Weyel expresses openness to collaborating with council members to reach constituents effectively in different neighborhoods
Jenny Weyel
1:29:18
I can speak to a second question.
1:29:19
Thank you for that, council member.
1:29:22
We very much welcome collaboration when it comes to the goal of reaching homeowners that are struggling.
1:29:29
We realize there's not a silver bullet, but it is really an all hands on approach that requires government, that requires elected officials, and community based organizations.
1:29:40
And we think through the homeowner help desk, again, the goal is to provide this one stop shop where we drive all homeowners to experience some challenge and know they can turn to this trusted, vetted resource instead of, you know, paying attention to the mail that they may be getting, and know they can get solid, high quality, counseling free of charge.
1:30:07
Right?
1:30:07
I think that is the key message, and we welcome collaborating with you on that.
1:30:11
And also letting us know how we can best reach the constituents in your in your district because we know that can make that looks different in every neighborhood.
1:30:20
Right?
1:30:20
And if you have ideas of where to host an event, what kinds of, materials are most needed, which organizations to partner with, we would very much welcome to know that and to partner with you on that.
1:30:34
And to tap into the newsletters that you mentioned.
1:30:37
We will certainly follow-up with you and share information that we would like you, to distribute on behalf of of this program.
1:30:44
So thank you for that question.
Yusef Salaam
1:30:45
I definitely thank you for that.