Q&A
Council member inquires about case management for asylum seekers
0:45:02
·
4 min
Council Member Diana Ayala asks the asylum seekers if they have been assigned case managers or social workers in their shelters. The responses, translated through an interpreter, reveal that they do not have personal case managers and only interact with social workers during biweekly interviews or when they have questions.
- One speaker mentions receiving help to enroll in a construction certification course from a social worker at a previous shelter.
- The asylum seekers indicate that while some social workers are attentive, there are also many problems in the immigrant shelters.
- The lack of consistent case management highlights a gap in support services for asylum seekers in the shelter system.
Diana Ayala
0:45:02
I wanna thank you for coming today.
0:45:11
I know that it's very difficult.
0:45:13
The process that you're going through is not, you know, an easy
UNKNOWN
0:45:16
one.
0:45:16
I
Diana Ayala
0:45:17
have one question.
0:45:20
Are any of you in your respective sites receiving case assistance?
0:45:25
Do you have a social worker that you're working with?
UNKNOWN
0:45:44
Okay.
0:45:44
Honestly, I don't have my own case manager.
0:45:47
I believe there are case managers there, but I don't have my personal case manager.
0:45:51
No?
Diana Ayala
0:45:51
Okay.
UNKNOWN
0:46:01
No.
UNKNOWN
0:46:05
No.
0:46:06
She doesn't have one, direct case, social worker.
0:46:09
No.
Diana Ayala
0:46:09
Okay.
0:46:22
Okay.
0:46:22
Can you can you translate?
UNKNOWN
0:46:24
Oh, I apologize.
Diana Ayala
0:46:24
You can do it on from there.
UNKNOWN
0:46:27
I'm sorry, Evan.
0:46:35
We only have access to the social worker when we had the interview every 2 weeks.
0:46:50
This, we had this interview mostly when they had to remind us that we had to leave the shelter by certain day.
0:46:58
This is when we, you know, get the interview with the social worker.
0:47:08
No.
0:47:08
But we don't have a personal social worker who's working in our case.
0:47:12
We don't have one.
0:47:13
No.
0:47:28
No.
0:47:28
We don't have a personal social worker.
0:47:31
What we do, sometimes when we have questions, we go to the back area, there of the shelter and we ask people about these people who work at the shelter, but we don't have a personal social worker.
0:47:41
No?
Diana Ayala
0:47:41
Okay.
0:47:42
Okay.
0:47:45
Thank you.
UNKNOWN
0:48:21
Okay.
0:48:22
And I took this construction course for, 2 weeks.
0:48:25
Right?
0:48:26
In order for me to get my certification to work as a construction worker.
0:48:48
I remember one of the social workers was not in the shelter but in another shelter.
0:48:53
She held me in order for me to enroll in these courses in order to get the certification to work as a construction worker.
0:49:02
So I'm not going to say everything is bad in the shelters.
0:49:05
Things can things can be improved but I was able to get these courses when I was in the other shelter.
0:49:24
This is what I wanted to say.
0:49:26
Yes.
0:49:27
Some social workers are paying attention to us, the immigrants, but they also many bad things happen in this immigrant shelters too.
