Q&A
Languages available for shelter limit notices
2:27:34
·
154 sec
Officials provide information about the languages in which shelter limit notices are available. They discuss the process of providing these notices and interpreting them for guests.
- Notices are available in over 20 languages, including Arabic, Chinese, French, Spanish, and many others
- Determination letters are read to guests in their preferred language by an interpreter
- Written notices are also provided in the guest's preferred language
Alexa Avilés
2:27:34
Got it.
2:27:34
Thank you.
2:27:36
Could you could you share a list of all the languages, in which the shelter limit notices are being published?
UNKNOWN
2:27:55
Are you the notices that are given out to the families and individuals while they're in shelters is what you're asking?
Alexa Avilés
2:28:01
Yes.
UNKNOWN
2:28:01
I think we have I don't know if you have all the languages.
2:28:05
Yes.
2:28:05
But
Diana Ayala
2:28:05
Oh.
2:28:06
Go ahead.
Molly Schaeffer
2:28:07
No.
2:28:07
I have the languages folks speak, but it's all of the languages that people have asked.
2:28:13
I don't have the exact list with me, but give me a minute and I'll get it.
Alexa Avilés
2:28:20
I'm sorry, Molly.
2:28:21
Could you say that one more time?
Molly Schaeffer
2:28:22
Yeah.
2:28:22
So I don't have the exact list of languages right here with me, but I can I can You're provided with it?
2:28:28
Yeah.
2:28:28
That's pretty we have that.
Alexa Avilés
2:28:31
Can can, the admins apply the council with a slide deck that is being offered to staff around the extenuating circumstances that you referenced?
2:28:44
The training material Correct.
UNKNOWN
2:28:45
The training materials will confer with counsel and.
Alexa Avilés
2:28:49
Great.
2:28:51
The coalition has informed us that, no one responds to the email address unless an advocate sends an email, and I assume it's the email address on the extenuating circumstance notice.
2:29:10
Who's who's manning the email address on those notices?
UNKNOWN
2:29:14
So it's New York City Emergency Management and our staff, from the re ticketing center, and I, I respectfully would disagree with that, with with that statement and would ask that if coalition has concerns about our lack of response, to please let us know indications and evidence of that.
Alexa Avilés
2:29:31
Are are you keeping data on your responses?
2:29:34
We are.
2:29:35
And can you provide to the council what that looks like?
UNKNOWN
2:29:38
How Don't have it with me too.
Alexa Avilés
2:29:40
The frequency of response, in cases?
2:29:45
Sure.
2:29:46
Okay.
2:29:48
And in terms of are are people given reasons for their denials if they are denied, extenuating circumstance?
UNKNOWN
2:29:57
There is a determination letter that is given to the guests that outlines, that outlines the decision that was made.
Alexa Avilés
2:30:06
And what are some of
UNKNOWN
2:30:07
the
Alexa Avilés
2:30:07
decision or decision trends that you see, or maybe some of the most common, around denials?
