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Q&A

DOE efforts to notify families about the June 1st deadline

2:56:50

·

125 sec

Council Member Rita Joseph inquires about the DOE's efforts to notify families about the June 1st deadline for special education services. The DOE outlines their communication strategies and plans for improvement.

DOE is reaching out to families via email and regular mail
Planning a 'Beyond Access' series to inform families
Hiring 10 community coordinators dedicated to supporting ISP families
Working on translating notifications into multiple languages

Liz Vladeck

2:56:50

So as we described earlier, we understand that some families felt they didn't get they were not aware, didn't have the heads up about our enforcement this year, and so we are reaching out to every family in our system with an ISP directly.

2:57:04

Where we do not have email addresses, we are reaching out via snail mail.

2:57:10

And to the extent that our I think we have worked on translating that letter for families who speak other languages.

Rita Joseph

2:57:16

Access is also available?

UNKNOWN

2:57:18

That that's we're working on it on currently.

2:57:21

Currently, it's available, in English, but we are preparing a mailing to our families with a language other than English, and that will, be disseminated to those families.

Rita Joseph

2:57:32

And the mode of communication was what?

2:57:34

Email, letters, phone calls?

2:57:36

What did you use to reach out to families?

UNKNOWN

2:57:39

I can speak to what we're doing moving forward, Cher, if if I if I may.

2:57:43

We are engaging families both via email and, snail mail.

2:57:48

We also are planning a Beyond Access series to make sure families have the information.

2:57:52

We're hopeful that our consultation with 850 non public schools citywide will also work to give families the information that they need.

2:58:01

Our non public schools has a have a daily touch point with families that New York City public schools do not have.

2:58:07

We have a standing committee where we share information.

2:58:09

The consultation will also provide that information, and it's our expectation that non public schools will share this information with families.

2:58:16

Separate and apart from that, we've also invested in hiring community coordinators to support this work and those community coordinators will be making outreach to families throughout, you know, the remaining throughout this winter and spring to remind families of this of the deadline and to ask that they submit the form and provide support in submitting

Rita Joseph

2:58:38

How many community coordinators did you hire?

UNKNOWN

2:58:41

We are hiring 10 community coordinators, but that's that's in my space.

2:58:45

I know our committees on special education have another, set of community coordinators.

2:58:50

But these community coordinators are solely dedicated to supporting our ISP families.

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Enhanced Rate Equitable Services (ARES) unit operations and case processing