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Q&A
Shift to electronic systems for court information sharing
0:43:08
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151 sec
The Department of Probation explains the shift from human court liaisons to electronic systems for information sharing with courts. This change aims to improve efficiency and make better use of existing technology.
- Electronic databases now provide courts with necessary information, reducing reliance on human liaisons.
- Probation officers now attend court directly instead of sending liaisons with scripts.
- The department receives electronic updates seven times a day, which is more frequent than human liaisons could provide.
Bridget Hamblin
0:43:08
So a lot of the work that the c l o's were doing in court was also being done electronically and that's what we found.
0:43:16
And so instead of having a human being there, we rely on electronic systems that were in place.
0:43:23
INRs, all the reports that are required are all sent to an electronic database that the courts have access to.
0:43:30
In addition, DOP was also sending those reports, emailing them to individual judge clerks.
0:43:36
What what we found was the courts weren't relying on electronic databases that they that were in place prior to this administration.
0:43:43
They were relying on the human element to give it to them because of our as the commissioner stated, because of the need to shift resources, we have asked the court to rely on the electronic systems that were in place prior to us getting here and so all the information that they require has been in place, has been there, they just have to now access it.
0:44:03
And in addition, if they do have questions, immediate questions, as the commissioner mentioned, all of our family court juvenile operations are in the actual family court buildings.
0:44:14
They have our contact information.
0:44:16
We are available upon need.
0:44:18
And so the disruptions are coming from, you know, just adjusting to having the not having the human element there and having to rely on electronic system, that is what the court is spending and it's a growing pains for them and I'm sure they'll weather through it.
Juanita Holmes
0:44:33
But in addition to that, the probation officers now are in court.
0:44:37
Probation officers were not going to court.
0:44:40
So in other words, a CLO would get a script about a probation officer's particular client and they would stand in court on behalf of the probation officer.
0:44:49
No one's going to tell that story better than the probation officer that's managing that young person and supervising him.
0:44:54
And the judges have conveyed to me and conveyed to us that they really appreciate them being in the courtroom because that helps mitigate adjournments because now their particular client is not saying, well she wouldn't know that, you know, my probation officer knows.
0:45:09
So there are some positives that have come out of this.
0:45:11
We didn't just leave them with a complete blank.
0:45:13
The respective probation officer who's over that respective client when they do appear in court is in court now.
Razwan Mirza
0:45:19
I just wanted one more.
0:45:21
So the exact same thing that we were getting and that the CLO was bringing that data back to us, we're getting electronically seven times a day.
0:45:29
Human can't move that fast.
0:45:31
Seven times a day we're receiving every day, including Saturday, Sunday.
Amanda Farias
0:45:34
Well, love to see the data set of how things are improved now.
Razwan Mirza
0:45:37
Absolutely.
0:45:38
Yes.
0:45:38
We'd love to show you.