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Q&A
Discussion on NYCHA's door repair and security issues
0:41:38
ยท
37 sec
Council Member Marmorato raises concerns about the slow response times and ineffective repairs of doors in NYCHA buildings, questioning NYCHA's claims about immediate fixes. Eva Trimble from NYCHA responds, acknowledging the challenges and explaining their efforts to address the issues.
- Council member reports repeated door breakages and slow repair times
- NYCHA cites vendor dependencies and vandalism as challenges
- NYCHA offers to conduct a site visit with the council member to address specific concerns
Kristy Marmorato
0:41:38
And as far as, like, the doors, the issue with the doors, I know you had said that you have CCTV video, and usually they are told to fix it immediately.
0:41:49
That's not true.
0:41:50
It takes I have to start calling.
0:41:53
I have to go to these developments myself, and I have to take pictures and start sending it to the higher ups just to put it on their radar because whoever's there to fix it is not doing their job.
0:42:03
They're not coming through and helping these people, and it's constant.
0:42:06
At one building, the door was broken three times in one week, and this is from a resident who doesn't even live and not on the lease of the building, and this person is still in the building.