Your guide to NYC's public proceedings.
Q&A
Council member inquires about shelter auditing process and provider accountability
1:13:30
·
59 sec
Council Member Cabán asks detailed questions about the process of auditing shelters and ensuring provider compliance with the new policy. She seeks to understand whether the process starts with identifying potential resident issues or if DHS regularly audits shelters for compliance with case management and documentation requirements.
- Questions about the starting point of the auditing process
- Inquiry into regular auditing of shelter services and documentation
- Concern about the approach to identifying issues and assigning responsibility
- Request for clarification on the accountability measures for providers
Tiffany Cabán
1:13:30
So as part of this process, if if are you looking at, a potential does the process start with looking at a potential resident, and then working your way backwards from there, or are, like, are you is DHS auditing shelters automatically to ensure that they're meeting with clients on a biweekly basis and that information gets entered into the cares that documents, like, the case management, is accurate and and that they're doing things required by policy.
1:14:02
Like, what's what is the the accountability part, for the the the provider look like?
1:14:10
Is it will we identify this person who may be a problem and, let's see if if who's messing up here, or is it like you're regularly auditing that there that the services are being met?
Molly Wasow Park
1:14:22
Yeah.
1:14:22
I'm gonna ask administrator Carter to talk through the details of this pilot.
Diana Ayala
1:14:25
Okay.
1:14:26
And then we have to move on.
1:14:27
Okay?
1:14:27
Council member?
1:14:27
Thank you.
Juan Diaz
1:14:28
Thank you, commissioner.
Christopher Leon Johnson
1:14:28
Thank you.